Legal Notice

1. Website Publisher

The petcheri.com website is published by Tout pour le Toutou, a French SAS (simplified joint-stock company) with share capital of €30,000, registered with the Nanterre Trade and Companies Register under SIREN number 842 582 777.

2. Website Hosting

3. Design & Development

Design, UX and content writing: Pet Cheri (Tout pour le Toutou) and its technical partners.

4. Intellectual Property

All elements present on the petcheri.com website, including but not limited to texts, images, graphics, logos, videos, icons, sounds, trademarks, and the site's structure, are the exclusive property of Tout pour le Toutou or its partners, and are protected by French intellectual property law.

Any reproduction, representation, modification, publication or adaptation of all or part of the website, by any means whatsoever, is prohibited without the prior written authorisation of Tout pour le Toutou.

Any unauthorised use of the website may be considered an act of infringement within the meaning of Articles L.335-2 et seq. of the French Intellectual Property Code.

5. Liability

Tout pour le Toutou strives to provide reliable and up-to-date information. However, it cannot be held liable for errors, omissions, or unavailability of the website.

Users acknowledge that they use the website at their own risk.

Tout pour le Toutou reserves the right to modify the content of the website at any time without notice.

6. Privacy Policy (GDPR)

Tout pour le Toutou is responsible for processing the personal data collected via the website. Data controller: Mélanie Gauthier, melanie@petcheri.com

6.1 Purposes of processing

The data collected is used to:

• facilitate matchmaking between users and partner service providers
• manage requests submitted via the forms
• ensure sales follow-up
• improve the user experience and quality of service
• measure website audience (Google Analytics)
• send communications (Brevo, formerly Sendinblue)

6.2 Legal bases for processing

In accordance with Article 6 of the GDPR, processing is based on:

• Performance of a contract: matchmaking, responding to requests, service follow-up.
• Consent: sending newsletters, non-essential cookies, marketing forms.
• Legitimate interest: improving the website, anonymised statistics, website security.
• Compliance with legal obligations: accounting record-keeping, handling rights requests.

6.3 Sub-processors

As part of this processing, Tout pour le Toutou uses the following sub-processors:

• Netlify (United States): website hosting
• Google Analytics (Google LLC, United States): audience measurement
• Brevo / Sendinblue: email and newsletter management

6.4 Transfers outside the European Union

Some sub-processors (Netlify, Google) are located in the United States. These transfers are governed by:

• Standard Contractual Clauses (SCCs) approved by the European Commission,
• and/or additional safeguards implemented by these providers.

6.5 Data retention period

Data is retained for the following periods:

• Contact data: 3 years from the last contact.
• Client / matchmaking data: 5 years after the end of the contractual relationship.
• Billing data: 10 years (legal obligation).
• Cookies: 13 months maximum.

6.6 User rights

In accordance with the GDPR, you have the following rights:

• right of access, rectification, and erasure,
• right to restriction of processing,
• right to object,
• right to data portability,
• right to withdraw your consent at any time.

Any request may be sent to: concierge@petcheri.com

You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

7. Cookies & Trackers

The website uses cookies to:

• improve the user experience,
• measure audience (Google Analytics),
• personalise certain content.

Users can manage or decline cookies at any time via the consent banner or their browser settings.

For more information, see our Cookie Policy.

8. Hyperlinks

Creating links to the petcheri.com website requires the prior written authorisation of Tout pour le Toutou.

The website may contain links to third-party websites. Tout pour le Toutou accepts no liability for their content or operation.